COVID-19 Guest Resource Center
Information for our guests regarding COVID-19
What reservations are covered
Reservations for 2021 summer season
Reservations for stays with arrival 2021 summer season, will be entitled to their full money-back guarantee* or travel credit prior 21 days to arrival date in case of transportation disruptions and cancellations; travel advisories and restrictions; health advisories and quarantines; changes to applicable law; and other government mandates—like evacuation orders, border closures, and prohibitions on short-term rentals.
Prepayment and final balance
All pre-payments and final balances for reservations with arrival date summer season 2021, will be made according to property’s payment policy.
COVID-19 Emergency Cancelation Policy
– For cancelations more than 21 Days Before Arrival
Option 1: Fully refundable* Option 2: Flexibility to change travel dates (subjected to Villa’s availability)
– For cancelations less than 21 Days Before Arrival
In the event of an official travel ban due to the Covid-19 pandemic between the guests’ country and Greece on the arranged travel dates, the guests are entitled to a Credit Voucher equal to their payment, which they can use for a future reservation at the villa.
In order for guests to be eligible to make use the COVID-19 Emergency Cancellation Policy, they should be able to provide official documentation from governmental or health authorities from their country that circumstances advises against travel from the origin country or to the destination country.
*Full money-back guarantee may not apply to all properties as your refund is determined by homeowner’s cancellation policy. Please check with your travel advisor before booking.